Pilot capped at 10 practices — 7 spots remaining

Take control of
growth in your practice.

The average SA physio practice loses R14,000/month to billing gaps, no-shows, and unbilled sessions. PracPilot gives private practice owners the visibility to stop the leak.

Apply for Early Access See how it works
SL MP JT AR
★★★★★ Built for South African private practices
app.pracpilot.com — Practice Dashboard

Dashboard Overview

Overview
Compliance & Risk
Growth & Revenue
+8.3%
💰
R287,450
Monthly Revenue
+12
🧑‍⚕️
142
Active Patients
On track
📅
8
Appointments Today
3 pending
⚠️
R42,800
Outstanding Claims
Revenue Overview 12M
May Apr
Today's Schedule 8 appts
  • 08:00Nomsa KhumaloDone
  • 08:45Thabo MolefeDone
  • 10:15Sipho DlaminiActive
  • 11:00Fatima MoosaUpcoming
  • 15:00New Patient IntakeUpcoming
6
2 critical, 2 warnings, 2 info
Items requiring attention to maintain compliance and reduce risk
  • Critical
    Overdue clinical notes
    Sipho Dlamini — 5 days overdue, Anele Mbatha — 3 days overdue
    Complete Notes
  • Critical
    HPCSA registration renewal
    Practice Owner — expires 30 April 2026 (13 days remaining)
    Renew Now
  • Warning
    Unsigned treatment plans
    3 patients have active treatment plans awaiting signature
    Review Plans
  • Warning
    Missing ICD-10 codes
    2 recent invoices (INV-2026-0087, INV-2026-0088) missing diagnosis codes
    Add Codes
  • Info
    Consent forms not on file
    Thabo Molefe (new patient) — POPIA consent form outstanding
    Send Form
R18,640
Estimated monthly revenue leakage
No-shows & late cancellations (6 this month)R5,700
Rejected medical aid claims — Momentum, DiscoveryR4,800
Unbilled sessions — 4 sessions missing invoicesR3,800
New Patients by Referral Source This quarter
GP Referrals
28
Word of Mouth
19
Specialist Refs
12
Online/Website
9
Walk-in
6
Top Medical Aids by Revenue
1Discovery HealthR125k43%
2BonitasR68k24%
3GEMSR43k15%
4Momentum HealthR32k11%
5Private / CashR20k7%

Clinically excellent. Operationally blind.

Most practice owners are running their business on gut feel, scattered reports, and end-of-month surprises. By the time you notice the problem, you've already lost the money.

💸

Revenue is leaking — and you can't see where

Unbilled sessions, medical aid shortfalls, late cancellations, and undercollected fees quietly erode your margin every week.

📂

Your reports live in five different places

PMS reports, spreadsheets, email threads. No single view. No clear answer to "how are we actually tracking this month?"

⚠️

Compliance risks accumulate silently

Overdue clinical notes, expiring registrations, HPCSA audit risks — they build up in the background until something goes wrong.

📉

You don't know where growth is coming from

Which referrers are sending patients? Which services drive retention? Without clarity, you can't act on what's working.

Three views every practice owner needs

Not a data dump. A focused control system built around the decisions you make every week. Clarity. Control. Growth.

01
💰

Financial Performance

Know exactly what you earned, what you lost, and where money is sitting uncollected. Updated in real time — not at month end.

  • Revenue by clinician, service, and referrer
  • Outstanding debtors and overdue accounts
  • Billing gap detection and unbilled sessions
  • Margin visibility per appointment type
📈
02

Growth Signals

Understand what's driving patient volume, retention, and referral activity — so you can grow deliberately, not by accident.

  • New patient acquisition trends
  • Referral source performance
  • Retention and re-attendance rates
  • Clinician utilisation and capacity
🛡️
03

Operational Risk

Catch compliance and admin risks before they become incidents. Stay audit-ready without the manual checking.

  • Overdue clinical notes flagged daily
  • Medical aid claim reconciliation alerts
  • Staff credential and certification tracking
  • HPCSA and billing compliance indicators

Designed to connect with the tools you already use

Up and running in days, not months

PracPilot is built to work alongside the tools you already use — no ripping out systems, no disruption.

1

Connect your practice

PracPilot is being built to connect with your existing PMS and accounting tools. During the pilot, we work with you directly to set everything up.

2

We configure your view

Our team sets up your dashboards, risk thresholds, and alerts based on how your practice is structured.

3

See everything, clearly

Log in to a single, focused view of your business. Weekly briefings. Real-time alerts. No noise.

A NOTE FROM THE FOUNDER
Hi, I'm Leeth — I run the business side of Karen Alexander Physiotherapists alongside my wife Karen. I built PracPilot because I lived this problem. Every month-end I'd pull reports from three different places, chase down unbilled sessions in a spreadsheet, and still not have a clear answer to "how are we actually tracking?" I knew other practice owners felt the same. PracPilot is what I wished existed.
L
Leeth Singh
Founder, PracPilot & Practice Director, Karen Alexander Physiotherapists